Return Policy

Returns & Refunds Policy

At Saucysage, your satisfaction means everything to us. If for any reason you’re not fully happy with your purchase, we’re here to help. Please review our policy below:

✅ Returns

You may request a return within 14 days of delivery.
To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
Certain products (such as personal care items, intimate goods, or perishable items) may be non-returnable for hygiene and safety reasons.

💰 Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable (unless the return is due to our error or a defective product).

🔄 Exchanges

We replace items only if they are defective, damaged, or the wrong product was sent.
If you need an exchange, please contact us at care@saucysage.store

🚚 Return Shipping

Customers are responsible for paying return shipping costs, unless the return is due to an error on our part.
For your protection, we recommend using a trackable shipping service.

❓ Need Help?

For questions about returns or refunds, reach out to us at care@saucysage.store. We’ll be glad to assist you.

💚 At Saucysage, we want your shopping experience to be smooth, secure, and worry-free.